Tech Chat | How to Activate SingularPad Software and Common Registration FAQs
With its rich features, intuitive interface, and powerful performance, SingularPad field surveying software has gained widespread popularity among users. After enjoying a one-month free trial, users are required to activate the software using a license. In this blog, we'll walk you through the SingularPad registration process and address some common FAQs that may arise during activation.
How to Register SingularPad
Open SingularPad on your Android device, navigate to Project > About Software > Software Activation, enter the provided license code or simply scan the license QR code to activate your software.
Once activated, you'll have access to all the professional features that make SingularPad a go-to solution for surveyors worldwide.
FAQs About SingularPad Registration
Here are some common issues users may encounter during registration, along with quick solutions:
1. Registration Code Transferred Out
If you receive this message, it means that your software registration code has already been transferred out from your current device.
During the transfer process, a new activation code is generated. Make sure to save this code, as it will be needed to activate SingularPad on a new Android device.
- Lost your activation code?
Contact us directly, and we'll help reset your code.
2. ERROR_ID_LOCK
This error indicates that your software ID is incorrect. Typically, the correct ID for SingularPad begins with the letter A.
- Steps to resolve:
- Ensure that your device is connected to the Internet.
- If the issue persists, try restarting both your phone and the software.
3. ERROR_AUTH_CODE_USED
This message appears when the registration code has already been used on another device. A SingularPad license code can only be registered to one device at a time.
- Solution: Check if the registration code has been applied to another device. If so, you'll need to transfer the registration to the new device, as the same code cannot be used on two devices simultaneously.
Activating SingularPad is a simple process, but occasionally users might face issues during registration. By following the steps outlined in this blog, you can troubleshoot and resolve common errors quickly. If you run into any problems, our support team is always here to assist.
With SingularPad, you can continue your surveying tasks seamlessly, knowing you have the full range of powerful features at your fingertips.
