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Tech Chat | How to Upgrade SingularCaster Software


At the end of our last blog, we addressed common login issues with the Singular Caster software and suggested reinstalling or upgrading as a potential solution. In this blog, we'll provide a step-by-step guide to properly reinstall and update the Singular Caster software, ensuring optimal performance.

Read previous blog: [FAQ | Troubleshooting Common Issues with SingularCaster Software]

Components of SingularCaster?

The SingularCaster software is composed of three primary components:

  1. Database: Stores essential data for the software.
  2. Server: Handles communication between the network and the client, providing data and services.
  3. Client: A user interface for accessing the server's resources and data.

Due to these interdependent components, a proper installation and regular maintenance are crucial for stability and accuracy.

Steps to Reinstall/Upgrade Singular Caster

1. Uninstall Existing Software

Open your computer's Control Panel and uninstall the following programs in this order:

  • Database: PostgreSQL
  • Server: SingularPointCasterService
  • Client: SingularPointClient

2. Delete Relevant Folders

Navigate to your computer's File Manager and locate the folders related to Singular Caster. Delete all relevant file folders as follows, which is necessary for reinstallation.

3. Remove Software Logs

Logs are used to monitor system events such as connection and disconnection, data flow, errors, and warnings. Deleting old logs can help resolve persistent issues while preparing for a clean installation.

Note: Files containing "log" in their names are log files. Do not delete files named regcode, as these are essential for reactivation.

4. Reinstall the Software

Install the DatabaseServer, and Client in the correct sequence. Refer to the Singular Caster manual for detailed installation steps. Ensure that you're using the latest software version provided by SingularXYZ.


Important Notes

  • The software version displayed in screenshots is for reference only. Always install the version sent to you by SingularXYZ.
  • Contact SingularXYZ Support if you encounter any issues during installation or need assistance.

Reinstalling the Singular Caster software following these steps ensures a clean setup and stable operation. Proper maintenance of the software components can help avoid disruptions and improve data transmission accuracy.

Learn more about SingularXYZ CORS solution and software,

https://www.singularxyz.com/SV100_CORS.html
https://www.singularxyz.com/SingularCaster.html
https://www.singularxyz.com/N1_CORS.html

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